Privacy Policy

Privacy Policy

At Trip2Ayodhya, we are committed to protecting your privacy and handling your personal data with transparency and care. This policy explains what data we collect, why we collect it, and how we use it.

1. Information We Collect

When you interact with Trip2Ayodhya — whether by booking a tour, submitting an enquiry, or browsing our website — we may collect the following information:

• Personal Identification: Name, email address, phone number, city of residence.
• Booking Details: Number of travellers, travel dates, package preferences, special requirements.
• Payment Information: We do not store credit/debit card numbers. Payments are processed securely through Razorpay. We only retain transaction reference numbers and payment status.
• Technical Data: IP address, browser type, pages visited, time spent on site (via Google Analytics).
• Communication Data: Messages sent to us via contact forms, WhatsApp, or email.

2. How We Use Your Information

• To process and confirm your tour bookings.
• To send booking confirmations, itineraries, and travel documents.
• To respond to enquiries and provide customer support.
• To send relevant offers, updates, and newsletters (with your consent, and you may unsubscribe at any time).
• To improve our website and services based on usage patterns.
• To comply with legal obligations under Indian law.

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data with:

• Service Partners: Hotels, transport providers, and guides who are part of your booked package — strictly for fulfilling your tour.
• Payment Processors: Razorpay, for secure payment processing.
• Legal Authorities: When required by law, court order, or government authority in India.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and restricted access to your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze site traffic via Google Analytics. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.

6. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal and contractual obligations).
• Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at info@trip2ayodhya.co.in.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by Indian tax and business laws (typically 7 years for financial records).

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. The date of the most recent update is shown at the bottom of this page.

10. Contact Us

For privacy-related queries, contact our Data Protection Officer:
Trip2Ayodhya
Ram Path, Near Hanuman Garhi, Ayodhya – 224123, Uttar Pradesh, India
Email: info@trip2ayodhya.co.in
Phone: +91-98765-43200